USB not enabled on JCV LT-55N875 to watch movies on external hard drive

Dec 23, 2018
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All other ports are viewable except for the 2 USB ports to watch movies on external hard drive. Please advise what I need to do to enable the drives.
 

kanewolf

Splendid
Moderator
It could be only smaller (<2TB) disks are supported, or only flash drives. Or it could be the movies are not in a compatible format. Start by trying a USB thumb drive.

Are you using an external power supply on the hard drive? It is possible the USB doesn't supply enough power for your hard drive.
 
Dec 23, 2018
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Dec 23, 2018
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Good morning. Thank you fir your response. The drive is only 1TB that I am using not linked to a power supply. The issue is that I do not even have the option to choose a USB when inserted into tge tv. That option is not availablle therefore not sure if the movies on my HD are compatible or not.
 

kanewolf

Splendid
Moderator
I couldn't find much documentation on the capabilities of that TV. Other JVC TVs can only display images in the photo viewer app via USB. That may not be a supported capability. I suggest you check the user's manual. I couldn't find one on-line.
 
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