VAIO Built in Webcam not working

[Jailen]

Hi, I have a windows 7 vaio laptop SVE15111FDW that i have been using for almost 3 years. i tried video calling on skype some weeks ago and my webcam couldn't be found. At first i uninstalled skype and then reinstalled it but still no change. i went to the sony esupport site to check for the driver/software then installed the webcam companion 4 software but still my webcam still does not work. so i looked through a bunch of other peoples solutions on other forums and pages and none of them helped. So now I'm here. Any help would be greatly appreciated. Thanks.

 

[Laptop_Nerd]

Hi,

Here's few more troubleshooting steps that you can try.
- First try to perform System Restore with your PC.
- Click Start then search System Restore and click on it again.
- Once open just click next select a date and time before the problem started happening.
- Try the webcam again after the reboot.

If it doesn't work.
- Go to Device Manager and uninstall the webcam driver.
- Download and install the webcam driver from Sony Support site.
- Here's the link of that driver: https/esupport.sony.com/CA/p/model-home.pl?mdl=SVE15111FDW&template_id=1&region_id=3&tab=download#/downloadTab
- Reboot the laptop once the driver has been installed.

 

[Jailen]

Hi, Thanks for you input but i have tried both of those options and neither worked.