Video stutter/mini-freeze issue

Mattsim

Honorable
Dec 22, 2013
4
0
10,510
0
Hi,

I have a Lenovo z500 which I purchased around a year ago. Recently I have noticed that whenever I watch video and also now as I am typing I get a very short (<1 second) but noticeable lag/stutter/mini-freeze roughly every three seconds. Audio is not affected at all.

One small quirk is that video playback on windows media or iTunes does not have this problem and I'm starting to believe it may be an issue with Google chrome.

If anyone could help me I would appreciate it.

Here is some system information:

------------------
System Information
------------------
Time of this report: 12/21/2014, 17:14:21
Machine name: MATT
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r5.141029-1500)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 20202
BIOS: 71CN45WW(V1.18)
Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 6144MB RAM
Available OS Memory: 6000MB RAM
Page File: 8063MB used, 4080MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_390417AA&REV_09
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)

Also has a NVIDIA GeForce GT 635M graphics card

Google Chrome Version 39.0.2171.95 m
 

jbrown156

Estimable
May 7, 2014
76
0
4,610
14
sounds like conflicting video drivers to me .. check your prigram list to see if both drivers for the hd graphics and the nvidia gt 635m is installed at once .. if so uninstall the hd graphics as it sucks .. the core i7 comes with hd graphics built in so its bound to cause a conflict if they are both active at the sametime
 

jbrown156

Estimable
May 7, 2014
76
0
4,610
14
sounds like conflicting video drivers to me .. check your prigram list to see if both drivers for the hd graphics and the nvidia gt 635m is installed at once .. if so uninstall the hd graphics as it sucks .. the core i7 comes with hd graphics built in so its bound to cause a conflict if they are both active at the sametime
 
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