Hello, I am in desperate need of assistance. Any help you can give me I would be so grateful for.
So it all started when Avast picked up a virus in my app data temporary burn folder, called the desktop.ini.
After a quick bit of research I found out that this can be an indication of ransomware.
I quickly acted quarantining the files, then turning off my computer and unplugging my secondary and tertiary drives. I then immediately reinstalled Windows 10, updated it, and it appears the viruses are still there. They appear to be both in the .Old Windows installation, and the new Windows installation. This would seem to show that the virus is still active and capable of moving around the drive. I have no idea if the secondary and tertiary drives are uninfected or not, I can't plug them into anything to find out without risking whatever I plug them into. I just have to run on the assumption that the virus only infected the primary system drive for now.
I am unsure how to continue. If I reinstall Windows 10 it will simply remain in the .old installation.
How can I safely wipe this drive to use it as my new system drive, without having to plug it into something and potentially risk or endanger that system?
I'm really stressed and concerned. This is the worst infection I've ever suffered from. Any help is greatly appreciated.
So it all started when Avast picked up a virus in my app data temporary burn folder, called the desktop.ini.
After a quick bit of research I found out that this can be an indication of ransomware.
I quickly acted quarantining the files, then turning off my computer and unplugging my secondary and tertiary drives. I then immediately reinstalled Windows 10, updated it, and it appears the viruses are still there. They appear to be both in the .Old Windows installation, and the new Windows installation. This would seem to show that the virus is still active and capable of moving around the drive. I have no idea if the secondary and tertiary drives are uninfected or not, I can't plug them into anything to find out without risking whatever I plug them into. I just have to run on the assumption that the virus only infected the primary system drive for now.
I am unsure how to continue. If I reinstall Windows 10 it will simply remain in the .old installation.
How can I safely wipe this drive to use it as my new system drive, without having to plug it into something and potentially risk or endanger that system?
I'm really stressed and concerned. This is the worst infection I've ever suffered from. Any help is greatly appreciated.