WHAT TO DO TS L633R SHOWS UP AS MY OPTICAL DRIVE PROPERTIES WHAT TO DO

SOLOENT

Distinguished
Oct 31, 2011
3
0
18,510
0
I have a hp Laptop DV7-6B55DX, The Specks. shows it to have a Super Multi DVD Burner TS L633R as the optical drive. It also showes up in My Drive Properties. BUT, I PHYSICALLY HAVE A BLU RAY DRIVE. I verified this by the drive cover branded with Blu- Ray Disc and Logo, and the Laser Light being Blue rather than red, additionally seeing a Lightscribe sensor. After Hours on Phone with HP they say I dont have Blu Ray (because the Specks. say it is not so). Had a Case Mgr telling me that the Laptop was Modified by someone, and it did not come from the factory with it. I bought it at BB Factory Sealed. It also went to HP Repair for an un related problem and they verified that the Laptop was never Modified.

So, the Drive will not play Blu Ray Disks. Windows does not reconize it on the drive. I have looked everywhere do not even know how to get a driver/firmware to make it work since, after looking everywhere for a driver and or Fermware to get it work, Additionally, I do not know what the Blu Ray drive really is.
 

COLGeek

Cybernaut
Moderator
That is definitely not a Blu Ray device. Just because the bezel cover may indicate it is, the device is not detected by the computer that way. If you paid for a Blu Ray device, then return/exchange the unit for another one.

There is NO WAY to make that drive Blu Ray compatible. Sorry.
 

SOLOENT

Distinguished
Oct 31, 2011
3
0
18,510
0
Thank your reply,
However, you may missed where I stated that the Laser is BLUE (not clear or red) in addition to the Bezel.
 
Thread starter Similar threads Forum Replies Date
M Laptop Tech Support 3
PeachyMeadow Laptop Tech Support 3
K Laptop Tech Support 1
T Laptop Tech Support 2
helpmylaptop Laptop Tech Support 1
V Laptop Tech Support 1
ajw4321 Laptop Tech Support 0
GoogleThread25 Laptop Tech Support 1
Arthurdensley Laptop Tech Support 1
R Laptop Tech Support 0
S Laptop Tech Support 0
J Laptop Tech Support 0
S Laptop Tech Support 0
Poch.t Laptop Tech Support 1
N Laptop Tech Support 15
B Laptop Tech Support 1
Gsagastume17 Laptop Tech Support 3
AntmanMcLean Laptop Tech Support 1
mziminski Laptop Tech Support 0
newuser@123 Laptop Tech Support 1
Similar threads
Question i have a g551jw asus laptop, and i downloaded rog gaming center, it opened fine, it showed the heat, and just a small ammount of other settings,
Question Amd radeon settings not showing when right clicking desktop
Question MSI GL65 Leopard not showing wireless networks
Question Broken laptop connected to TV moniter, only shows mouse with black background
Question Screen not showing up on a external monitor
Question Acer Aspire E 15 does not show new wifi
Question iPhone not showing in Windows 10 File Explorer - I've tried absolutely EVERYTHING
Question Toshiba satellite laptop c55d-b5212 power on but screen not showing
Question Laptop's showing Weird lines and dots...and doesn't start up
Question Laptop not turning on, no lights showing up
Question Deleted ssd shows as storage in bios but can't boot to reload windows
Question Laptop turns on, shows the loading screen then screen goes black.
Question Asus Laptop shows black screen asking for select proper boot device
Solved! ASUS Zenbook UX390U show the White screen when I turn on.
Question Laptop Built in battery plugged in suddenly reboots and it takes long to start again...battery showing 99% before it reboots
Question Lenovo Ideapad 320 restarts without showing anything on the screen.
Question Laptop shows rectangles instead of letters
Question Alienware m18x R2 Hard Drives Upgrade... HD's Do Not Show Up On Setup Screen... Please Help!!
Question Windows Boot Manager Not Showing Up In UEFI
Question My laptop showes blank screen randomly

ASK THE COMMUNITY