Thanks for all your reply.btw the model was realesed in japan
last august. after reading
http/www.vaio.sony.co.jp/vaio with
the help of google translate.The drivers of vaio
can be found at c:windows\drivers...
I hope this helps a bit.Some say its possible to used the drivers
from japanese xp to english xp, even my senior collegue have done it.
But the fact that its not mind am casting this question-am trying to be
cautious. I'ved never tried it to my customer
she never came back anyway...
Anyway i think 4 possible solution with this
one.
1. backup the existing driver using latest drivermax appz.
2. create a recovery disk.Just remember the english way
of doing it.
3. Do a xp repair from japanese xp to english xp?
4. order the recovery disk for a fee.
I'll post the result when i persuaded her to fix her vaio
Thanks...