White dots on the BACK panel of my RCA TV

markymark804

Estimable
Apr 7, 2014
1
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4,510
I have a 32' RCA Flat screen TV. On the back panel hundreds of white dots appear and it seems to have an odor. I can take a damp towel or wet wipe and they wipe right off. After a while they all seem to come back.

I currently live in Hawaii and I know moisture is normally a bad thing, but we live in housing with AC and our doors stay shut. Plus, I have 5 other TVs in the house and they do not have this issue.

Any suggestion on what could be causing this?
 
This white powder is not harmful nor is it mold. We have had a few cases and have found it is the fire retardant interacting with the environment. In most instances all that is needed to correct this is a damp cloth, but in the case the white spots do come back we have a tech come out and replace the back cabinet. For further assistance with this concern, please reach out to ONCorp (the manufacturer of the television) at 888-977-6722.