why is my computer now saying my printer is not connected. It has worked for over a year, now I am getting that message.

kenrivers

Splendid
Moderator
Dec 29, 2010
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Is the connection wired or wireless? If it is connected via a USB cable then try unplugging the USB cable and reconnecting it. I've had the same problem through a wireless connection. Resetting the router worked for me.
 

ffg7

Honorable
Moderator
Apr 7, 2015
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had to reconfigure my friend's router twice as it reset itself once back to default to get his pixma5220 printer to work with both his & his wife's macbooks.
 
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