Why is my gaming laptop running games slow?

[david.philip.karlsson]

When i just got my laptop it could run Battlefield 1 with max graphics at 60 fps. Now it runs battlefield 1 with lowest graphics at 12 - 42 fps! what the heck! i am pretty mad aswell that my pc runs New vegas at Ultra graphics at 30 or so fps.




device specifications

INTEL(R) Core(TM) i7-6700HQ 960m
2,60GHz 2,59GHz
8GB Ram (7,85 GB Usable)

64-bit based OP x64 based processor

 

[bigpinkdragon286]

Make sure your laptop is plugged in and fully charged, and the battery isn't near the end of it's life.

I don't know specifically about your make and model, but a lot of laptops won't run at full speed when charging the batteries, and there's nothing the user can do about it.

 

[rgd1101]

cpu/gpu temp during the game?

 

[TJ Hooker]

Pictures of the keyboard and screen doesn't really tell us anything. The model number is likely printed on the bottom of the laptop.

You can make sure that you're running off the dedicated GPU by running a monitoring program (e.g. GPU Z, hwinfo64, etc) and looking at the utilization of the GTX 960m while running a game or benchmark. It should be at or near 100%. Also, as suggested above look at max cpu/GPU temperature as well.

 

[TJ Hooker]

Are you sure you were looking at the column for max temperature? I find a max temp of 36C very unlikely unless your laptop is in a very cold room. I would expect those sort of temperatures at idle, not under load. Maybe post a screenshot.

Also, what was the utilization of the GTX 960M?

Take these measurements while playing BF1, or another game where you're getting much lower performance than expected. You can always just leave hwinfo64 running in the background while you play the game, and then look at the max recorded values after.

 

[ron2456]

Make sure it is using the gpu and not intel hd 530.

 

[david.philip.karlsson]

it is using the gpu

 

[TJ Hooker]

I am kinda skeptical that you were every running BF1 at 1080p/60fps/max settings. Benchmarks show you should be getting maybe 30-something fps with that GPU. The 960m is similar to a desktop 750 Ti, which also gets 30-something FPS average in BF1 benchmarks.

 

[david.philip.karlsson]

i never said it was stable, i was getting 60 fps just wandering, and sometimes in combat it would remain 60 but mostly otherwise it was 30. i probably should have said that.

 

[TJ Hooker]

Sorry, I missed the part where you currently have such low FPS even at low settings. That doesn't seem right. I'd try reinstalling graphics drivers. Use DDU to uninstall your current ones, and then install the latest from Nvidia's site for your GPU/operating system.

What laptop do you have? Does it have graphics switching? How have you verified that the game is using your 960M rather than iGPU?

 

[david.philip.karlsson]

i know it is 960m becuase it says that it is 960m right on the keyboard on the laptop

 

[david.philip.karlsson]

https/www.asus.com/Laptops/ROG-GL702VM-7th-Gen-Intel-Core/ i think this is my laptop

 

[david.philip.karlsson]

but it got better specs and such

 

[david.philip.karlsson]

i bought mine 2016 i guess they update their products

 

[TJ Hooker]

Are you sure that's the same model number? Asus usually changes the model number when they upgrade to a new generation of CPU/GPU. Are you sure it isn't this one?
https/www.asus.com/ca-en/ROG-Republic-Of-Gamers/ROG-GL752VW/overview/

Because that one matches your specs and does appear to have switchable graphics, meaning you might be running off the iGPU (if things aren't switching properly) which would explain your low performance.

 

[david.philip.karlsson]

It is mine, i am pretty sure. i can upload a picture of my laptop. beware its keyboard is a bit broken because my little brother pulled of the keys Space , Enter and Backspace.

 

[david.philip.karlsson]

 

[david.philip.karlsson]

my computer can get really warm when playing games. i checked when i was playing doom (2016) and it was something around 50 celsius and 60.

 

[TJ Hooker]

What component is around 50 or 60? Where did that measurement come from?

 

[david.philip.karlsson]

it was the fan.