• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Why won't my downloaded files work?

What kind of stuff were you downloading, from where, what file types, do you have anti-virus, all the normal issues... Also, did you try with Firefox (or do you have Firefox?

Did the download complete all the way? What's your ISP and/or download speed? Scanned for viruses?