Windows 10 won't restore to factory

Sam1208

Commendable
Oct 9, 2016
1
0
1,510
0
Hi,

I am using a Lenovo laptop. It has recently been running really slowly so I decided to do a factory reset. After painstakingly moving my files to an external hard drive, I tried to factory reset. Once the settings opens( takes about 10 minutes to load) it goes through the reset process. Once it has completed the reset my computer loads as per normal with all my files still on there.
I have made sure I selected factory reset, wipe all files.
This has happened around 6-7 times now
Any help will be greatly appreciated
Thanks
Sam
 
Thread starter Similar threads Forum Replies Date
Q Laptop Tech Support 3
T Laptop Tech Support 13
J Laptop Tech Support 2
D Laptop Tech Support 1
I Laptop Tech Support 1
B Laptop Tech Support 2
R Laptop Tech Support 4
C Laptop Tech Support 5
K Laptop Tech Support 1
W Laptop Tech Support 1
N Laptop Tech Support 1
D Laptop Tech Support 1
L Laptop Tech Support 1
J Laptop Tech Support 1
K Laptop Tech Support 2
M Laptop Tech Support 1
S Laptop Tech Support 1
P Laptop Tech Support 6
B Laptop Tech Support 11
G Laptop Tech Support 9

ASK THE COMMUNITY