Windows 7 Powershell

Feb 26, 2018
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I am continuously facing issues with my Windows 7 Powershell< And receiving an Encryption Error message as" Windows Powershell Isn't responding", If anyone could help me out as I am from a non-tech background and facing problem in solving this issue, I had also contacted [scammer url removed] and followed their step by step guide pdf but didn't able to resolve, Can anyone help me out to resolve this problem.
 
Not really sure what is happening with the system, did you get one of those "your files are encrypted" message? When does this message come up? What happens when you turn on the system and Windows loads? Does everything work? Your files are OK?