windows explorer stopped working

rbkannan

Estimable
May 31, 2014
3
0
4,510
0
i get this error often..can someone help me with the solution..thanks in advance


Problem signature:
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Offset: 00000000000518ca
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: a059
Additional Information 2: a0599cb37a0c156493aead0b4e4e157b
Additional Information 3: 6fa7
Additional Information 4: 6fa7e332a8225764bf26fd0ffa096acd
 

junkeymonkey

Honorable
Nov 11, 2013
402
0
11,260
60
don't know if this will help you but ... I was helping a guy with the AMD 14.x drivers and downloaded them and installed them to see what some issues were it all went good but with IE11 that some times when I closed it out not all the time it would crash with a ATIDXX.dll error so I uninstalled the 14.x driver went back on the one I was using and the issue was still there so in playing around with it I just uninstalled IE11 witch windows defaulted to the IE9 witch is the native IE built into windows 7 and that stopped the crash all works good.. so now I loaded IE10 and so far no crash I will play around with it for today and see about reinstalling IE11 later if the issue don't come up today..
 

rbkannan

Estimable
May 31, 2014
3
0
4,510
0



can u explain
 

rbkannan

Estimable
May 31, 2014
3
0
4,510
0


I have never used IE..so problem is something other than IE
 
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