windows explorer stopped working

[rbkannan]

i get this error often..can someone help me with the solution..thanks in advance


Problem signature:
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.1.7601.17514
Application Timestamp: 4ce7a144
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c8f9
Exception Offset: 00000000000518ca
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: a059
Additional Information 2: a0599cb37a0c156493aead0b4e4e157b
Additional Information 3: 6fa7
Additional Information 4: 6fa7e332a8225764bf26fd0ffa096acd

 

[junkeymonkey]

don't know if this will help you but ... I was helping a guy with the AMD 14.x drivers and downloaded them and installed them to see what some issues were it all went good but with IE11 that some times when I closed it out not all the time it would crash with a ATIDXX.dll error so I uninstalled the 14.x driver went back on the one I was using and the issue was still there so in playing around with it I just uninstalled IE11 witch windows defaulted to the IE9 witch is the native IE built into windows 7 and that stopped the crash all works good.. so now I loaded IE10 and so far no crash I will play around with it for today and see about reinstalling IE11 later if the issue don't come up today..

 

[rbkannan]

don't know if this will help you but ... I was helping a guy with the AMD 14.x drivers and downloaded them and installed them to see what some issues were it all went good but with IE11 that some times when I closed it out not all the time it would crash with a ATIDXX.dll error so I uninstalled the 14.x driver went back on the one I was using and the issue was still there so in playing around with it I just uninstalled IE11 witch windows defaulted to the IE9 witch is the native IE built into windows 7 and that stopped the crash all works good.. so now I loaded IE10 and so far no crash I will play around with it for today and see about reinstalling IE11 later if the issue don't come up today..

can u explain

 

[sDGam]

Just use chrome or firefox. IE is the worst browser ever

 

[junkeymonkey]

chrome?? that's an issue in its self just look that up... resource hog+

 

[rbkannan]

Just use chrome or firefox. IE is the worst browser ever

I have never used IE..so problem is something other than IE

 

[junkeymonkey]

have you looked at any of the Microsoft fix it things to run and see if it will resolve it ?? also google-- BEX64 and read the Microsoft tec notes on that issue

 

[junkeymonkey]

http://support.microsoft.com/fixit/