I downloaded this vpn service and turns out it was virus. After doing some research I tried putting my computer into safe mode and using malwarebytes/malwarebytes anti-rootkit, EEK, and FRST which removed a lot of the threats but there is still three unknown processes in my task manager; one goes by windows 32 process manager (tibekud.exe is the file name), another is snekxmlsvc (ran by “Toshiba corporation”) and the last process is cokiumg. I used process explorer to see where they are all coming from and they are ran by the snekxmlsvc process which can located in a folder but can’t be closed because it’s being used by winnit. The other two processes I can’t find file location or access security properties because I’m denied of them. I figured since I tried nearly everything that it has total control of my system so I would reset my pc but I can’t even do that so then I try running advanced startup to reset from there but when I do I get a black screen with just my mouse cursor. I’m losing hope, send help, thanks.