Windows10 upgrade Toshiba Notebook keyboard problem

Kymott

Estimable
Aug 11, 2015
1
0
4,510
0
After I upgraded to Windows 10 on my toshiba notebook satellite L745D, most of the keys on the right side of the keyboard are now numbers. If I press function then the correct letter/ number appears. I've locked it into function mode but when I do that, the spacebar doesn't work. I've updated the Bios, the keyboard driver and have taken it in for a computer tech to take a look and they couldn't figure it out. So far the only solution is to use a wireless keyboard but I would like to have my keyboard working again. Thanks in advance for your help.
 

nancyesalgado

Estimable
Aug 14, 2015
1
0
4,520
1



*******************************************************************************************************************************************************

Here is my .02 cents as some forums says that you need to turn the laptop upside down, shake and bake it, re-install drivers etc blah blah blah and if that did not work heads to call support and gets anal probe in your pocket.

Do this only on this exact model: Sat L745D
Hold the Fn key and press F11 - turn off Numeric Overlay then test it..
 

nancyesalgado

Estimable
Aug 14, 2015
1
0
4,520
1



*******************************************************************************************************************************************************

Here is my .02 cents as some forums says that you need to turn the laptop upside down, shake and bake it, re-install drivers etc blah blah blah and if that did not work heads to call support and gets anal probe in your pocket.

Do this only on this exact model: Sat L745D
Hold the Fn key and press F11 - turn off Numeric Overlay then test it..
 

hang-the-9

Titan
Moderator


You just have Num Lock on, seems like you got it fixed already though :)
 

ZERO42

Estimable
Sep 1, 2015
3
0
4,510
0
Problem Solved. ( Problem resolved on ACER , TOSHIBA & Now SAMSUNG Laptop)

Browsing the DEVICE MANAGER I un-installed the following 3 items:-

Human Interface Devices> TOSHIBA HOTKEY DRIVER *** Substitute TOSHIBA with your own LAPTOP MAKE

Keyboards > HID Compliant Keyboard

Mice and other pointing devices > HID Compliant Mouse


I then rebooted the Laptop and finally after 3 weeks without being able to use the laptop keyboard, I now have a fully working computer again.

Hope this helps other
 

hang-the-9

Titan
Moderator


This is not the same issue as not being able to use the keyboard, in your case you re-loaded the drivers for the HID devices, in the one in the post, numlock was on.
 
Thread starter Similar threads Forum Replies Date
JordanNg Laptop Tech Support 1
A Laptop Tech Support 2
T Laptop Tech Support 2
S Laptop Tech Support 1
W Laptop Tech Support 12
R Laptop Tech Support 2
P Laptop Tech Support 1
J Laptop Tech Support 3
O Laptop Tech Support 10
S Laptop Tech Support 3
L Laptop Tech Support 1
A Laptop Tech Support 1
A Laptop Tech Support 3
T Laptop Tech Support 2
M Laptop Tech Support 1
M Laptop Tech Support 3
I Laptop Tech Support 4
R Laptop Tech Support 2
J Laptop Tech Support 1
B Laptop Tech Support 1

ASK THE COMMUNITY