XPS 13 9350 CPU Running Slow

KC McLaughlin

Estimable
Nov 9, 2014
3
0
4,510
0
While rendering a video with Premiere Pro, my XPS 13 9350 with a Core i5-6500U started running really slowly. Based on the Task Manager, I was able to see that the CPU was refusing to go over 0.38GHz and 16% usage.

I've tried restarting multiple times, as well as disabling C-states and Intel Speedstep, but nothing I tried worked. The only thing that has changed in anything is booting into Safe Mode, where the CPU runs at a constant 2.40GHz.
 

KC McLaughlin

Estimable
Nov 9, 2014
3
0
4,510
0


Yes, it happens regardless of whether the computer is on battery or wall power, or even whether it was restarted on battery or wall power.
 

ashleyduncan82

Prominent
Jan 26, 2018
1
0
510
0
I believe it is the 'updates' (like Apple did) trying to slow down our devices. How can it be fine and then after updating itself then be running slow.

I never usually update they seem to have more cons then pros, my XPS always works when not updating, super snappy, like the day I bought it but then I update and now it is sluggish and has a funny noise coming from trackpad.
 

velo3100

Splendid
Moderator
Try doing a manual download rather than an automatic download. This will ensure that you are downloading the right one for your laptop as I know that windows and software vendors will try and download the wrong driver so that they can make you buy the latest one. This happened to me with a custom made laptop as it downloaded a windows update which wiped my gpu driver so watch out.
 
Thread starter Similar threads Forum Replies Date
B Laptop Tech Support 0
maverick251722 Laptop Tech Support 1
clovershape Laptop Tech Support 9
Georgeop799 Laptop Tech Support 3
D Laptop Tech Support 0
dunpd Laptop Tech Support 18
B Laptop Tech Support 1
P Laptop Tech Support 0
J Laptop Tech Support 0
C Laptop Tech Support 1
N Laptop Tech Support 0
Navneet Gautam Laptop Tech Support 1
J Laptop Tech Support 2
R Laptop Tech Support 1
C Laptop Tech Support 0
Sickingduck Laptop Tech Support 0
serenityzero Laptop Tech Support 4
I Laptop Tech Support 2
M Laptop Tech Support 0
Romanio0089 Laptop Tech Support 2
Similar threads
Question Laptop crashes when i play games on its own screen but runs perfect on a plugged in monitor
Question Laptop Suddenly Running Slow
Question Laptop runs very slow after virus removal
Question My laptop has been running hot on start up i need a fan control for dell latitude e7450 because i want to max my fans so i can get good cooling ive ri
Question My laptop lags when running on AC
Question Laptop lagging and Gpu running at 100% even the apps are running at 13fps
Question Asus UX433F only runs plugged in...
Question PC show Icon for running on battery when plugged in. Therefor I can't reset PC!
Question Can my laptop run elgato hd60s?
Question What games can my laptop run
Question My laptop sometimes run games at high FPS than normal.
Question laptop fans not running as fast as they should
Question ASUS Laptop UX430u freezes in sleep, or hibernation, or even when monitor switches off. I have tried everything, even running from bootable disk.
Question My keyboard keeps blinking, but my screen is black and won't turn on fan is also running? It's Lenovo IdeaPad gaming 3
Question 3 Laptops running - Is that why I have docs & files disappear? also Mozilla Thunderbird e-mail messages?
Question How could i run external monitor with the integrated card?
Question I've bricked my laptop running win 8.1 can anyone help?
Question Laptop Slow after system restore
Question ASUS ROG Strix GL531GW-AL225T Black screen keyboard backlit and fan running
Solved! ASUS UX31A fan running at max speed after replacing motherboard

ASK THE COMMUNITY