Youtube videos are choppy in full screen, please help!

[Justin Chia]

I'm using a brand new Acer Aspire E15, 8gb ddr3 L memory, and my videos always lag whenever i put them on full screen.

I've tried turning on hardware acceleration, and it works, but the laptop crashes with the "system_thread_exception_not_handled" BSOD error.

I'm using firefox as a default browser.

Please help.

 

[BSOD BSTD]

First reinstall or update your graphics card drivers, then go to Adobe Flash website and update, then update Java from Java website, let us know how you get on after this, your grpahics driver will be found here:

https://downloadcenter.intel.com/search?keyword=4th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4600

 

[jaguarskx]

If the above recommendation does not work, then you should try a different browser because some people like myself are experiencing problems with FireFox and Windows 8.1.

The issue is different from yours though. I get a lot of instances where Firefox simply does not respond at all for a few minutes. It would say "(Firefox Not Responding)" at the top of the Firefox bar. I had no such issues when I was using Windows 8 and I have not found a solution that fixes the problem other than using a different browser.

 

[Justin Chia]

First reinstall or update your graphics card drivers, then go to Adobe Flash website and update, then update Java from Java website, let us know how you get on after this, your grpahics driver will be found here:

https://downloadcenter.intel.com/search?keyword=4th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4600

I am unable to update my graphics card drivers, i get a pop up that says my device doesnt meet the minimum requirements.

if it helps, im running on AMD quad-core a10-7300 with turbo core technology up to 3.20 GHz

 

[jaguarskx]

Then you need to download the AMD drivers. Below is a link for the Windows 8.1 64-bit versions.

http://support.amd.com/en-us/download/desktop?os=Windows+8.1+-+64


The drivers are a bit dated though. The last official version was released back in Dec 2014. The most current from Apr 2015 is a beta version that includes a performance fix for GTA 5. Perhaps installing either version will help. You should also try a different browser to determine if the issue is only with Firefox.

 

[Justin Chia]

If the above recommendation does not work, then you should try a different browser because some people like myself are experiencing problems with FireFox and Windows 8.1.

The issue is different from yours though. I get a lot of instances where Firefox simply does not respond at all for a few minutes. It would say "(Firefox Not Responding)" at the top of the Firefox bar. I had no such issues when I was using Windows 8 and I have not found a solution that fixes the problem other than using a different browser.

Thanks for the suggestion, I've switched over to chrome and things are a lot better! I hope it stays this way.

 

[Emerion57]

I've had the same problem with stuttering in Chrome and narrowed it down to Nvidia Experience software. I tried uninstalling a bunch of stuff and restarted my pc. Then everything worked fine. I thought it was the adblocker in chrome who was to blame, but when I reinstalled nvidia experience to check for driver updates, the next time i opened youtube the problem was back. Don't know if it is Nvidia or Google i should blame.