Original Message Is No Longer Included While Replying in MS Outlook 2013

As per the default configuration in almost every email client application or a web based program, every time you try to reply to any received email, the original message is automatically included in your reply. The message is available below the reply message, and has a few symbolic marks at the starting of each line that the original message contains. The symbolic marks are mostly the > sign. Because of these marks, it becomes easy for you to differentiate between the original message and the one that you have recently typed as the reply.

As the title of this tutorial suggests, if your copy of MS Outlook 2013 is unable to include the original messages while replying to any received email, the built-in feature that the program has might be disabled accidentally or deliberately. In either case, it is simple to revert the settings back to normal provided you know the correct procedure as how you can make such changes in your instance of MS Outlook 2013.

Making the changes in MS Outlook 2013 is a user specific and instance specific task which requires no elevated privileges or administrative intervention. This being said, you can make the changes for your MS Outlook 2013 by logging on to the computer even using your non-administrator account. However you must ensure that the account that you are using to log on is mapped with the correct email ID.

In this tutorial, you will learn how you can reconfigure your instance of MS Outlook 2013 so it can again start including the original messages while replying to the received emails.

Here’s what you need to do:

    ■Log on to the computer on which the MS Outlook 2013 is installed.

    ■Make sure that you log on using the correct account that is mapped with the email ID and the MS Outlook 2013 program.

    ■Initialize MS Outlook 2013 program by double-clicking its icon.

    ■On the opened interface, click the FILE tab.

    ■From the displayed list, go to Options.


    ■On the opened Outlook Options box, from the left pane, click to select the Mail category.

    ■From the right pane, under the Replies and forwards section, choose the Include original message text from the When replying to a message drop-down list.


    ■Once done, click OK to save the changes that you have made.

    ■Close MS Outlook 2013 program, and restart in order to allow the changes to take effect.

Not open for further replies.
Not open for further replies.