A third of my touchscreen is unresponsive on my Sony Windows 10

miiikkeyyyy

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Nov 4, 2015
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The whole screen is displaying everything clearly, but if I touch the middle of the screen from top to bottom there's absolutely no response. The computer isn't detecting any input from the entire middle section of my screen.

Is this a software fault or a hardware fault?
I thought it may be a software fault as a computer would most likely reject any faulty hardware.
 
Hi,

First, try to calibrate the touchscreen of your laptop. Here's the link for the tutorial.
https://us.en.kb.sony.com/app/answers/detail/a_id/37544/c/65,66/

If that doesn't work try these troubleshooting steps from Sony Support site.
https://us.en.kb.sony.com/app/answers/detail/a_id/37394/c/65,66/
 
Hi,

First, try to calibrate the touchscreen of your laptop. Here's the link for the tutorial.
https://us.en.kb.sony.com/app/answers/detail/a_id/37544/c/65,66/

If that doesn't work try these troubleshooting steps from Sony Support site.
https://us.en.kb.sony.com/app/answers/detail/a_id/37394/c/65,66/
 
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