Solved! Acer Apire One (Warranty/ Repair)

tephersnat24

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May 18, 2011
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i have purchased a acer aspire one have had it sence feb got a warenty incase anything shall happen well somethings have happened i have 3 keys from my key board missing and my puppy chewed the charger cord is this warenty good for this kinda damage to my computer?
 
Solution
Hello tephersnat24;

The 'puppy chewed the charger cord' is not covered by the warranty.
And I suspect the missing keys will have Acer asking, "OK, where ARE the keys?"
If there are signs of how they came to be missing (like puppy toothmarks) I suspect you'll have your warranty claim denied and you'll be out the cost of the shipping without it getting repaired.

mightymaxio

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Nov 9, 2009
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That you would have to contact acer about, because it could be a regular damage warranty or it could be an accidental coverage warranty. Only way of knowing is to call and ask their technical department. Hope this helps.
 
Hello tephersnat24;

The 'puppy chewed the charger cord' is not covered by the warranty.
And I suspect the missing keys will have Acer asking, "OK, where ARE the keys?"
If there are signs of how they came to be missing (like puppy toothmarks) I suspect you'll have your warranty claim denied and you'll be out the cost of the shipping without it getting repaired.
 
Solution
If you want to look into replacing the keys yourself checkout:
http://www.laptopkey.com/
http://www.replacementlaptopkeys.com/


And if you can't find the laptop keys and other missing parts you might want to call your local vet and talk to them about that issue.