Acer Aspire E14 Touch - Screen turned black but still running

dane23

Prominent
May 2, 2017
2
0
510
0
Hi! I just want to seek some help regarding this issue ...

My laptop suddenly turned black when I was currently watching a movie. I thought at first that its battery was already drained but then I noticed that the movie I'm watching was still playing, and when you look at it closely you can still barely see what's on the screen.

I already tried different ways I've read in the internet just to bring it back into its normal function like taking the battery out and press the power button for a couple of seconds and such, but still its no use ..

Can somebody tell me what should I do? Your favorable response is very much appreciated ... Thank you!
 
If you can still see your screen on it, barely, then I would think the backlight on it has gone out/died and will need replacing. If it was fully black, nothing showing at all, then it would be other issues.

If the laptop is under warranty, contact the manufacturer about a repair or replacement. If it isn't under warranty any longer, then either you or someone you take it to can do the work.
 

dane23

Prominent
May 2, 2017
2
0
510
0


I'm using my laptop for more than two years now and its warranty was long year gone since it only have 1 year warranty from the moment I bought it, so I guess I don't have any choice but to do it myself. Anyways, thanks for your quick response regarding this matter, I really appreciate it! :)
 
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