I have an Acer Aspire ES15 with Windows 10 running on it. This morning it was especially slow in opening pretty much any application. I've had this laptop for several months and there usually aren't any issues. It recently froze up, and I was forced to try to turn it off as nothing else worked. It went to a black screen but the LED still says it's on and the fans are still running as if it were. I can't change any settings due to the black screen, and holding the power button does nothing. Are there any other solutions than just waiting it out?