acer aspire one zg5 defect

Mike_219

Commendable
Jun 6, 2016
1
0
1,510
0
i have a problem. my acer aspire one zg5 is defect. all the softwares are deleted and if i turn the power on there is only a full black screen( nothing else) and f1,2,12 etc dont work. same with control alt delete and ctrl shift esc. pls help me. i have windows 7 on a cd and i have a other pc too.
 
Hi,

Please do try these troubleshooting steps that may help.
- First is to try and load the laptop in Safe Mode.
- While the laptop is booting up, repeatedly press on F8 until it loads Advanced Boot Options then select Safe Mode then press Enter.
- If it will load in Safe Mode, I would suggest running System Restore first.
- Here's how: http://windows.microsoft.com/en-us/windows7/restore-system-files-and-settings
- But if Safe Mode will still not load I would suggest reinstalling Windows 7 using your disc.
- Here's a video guide: https://www.youtube.com/watch?v=mME9VLT7-xw
 
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