Acer ES1-432 blank screen need help

[Zira__]

I just bought my laptop which is ES1-432. I try a few things suggested on the forum but nothing happen.when I charge or on it has light but the screen is just blank.

 

[webworkings]

Well if the laptop is brand new and doing this, I would suggest contacting the seller and get them to replace it with one that works.

However if you got it used then you may want to try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

 

[SomeRandomGuy12321]

Well if the laptop is brand new and doing this, I would suggest contacting the seller and get them to replace it with one that works.

However if you got it used then you may want to try the following...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

Button may be f8.