Alienware keyboard problem

[aloshi303]

I have a Alienware 14 and recently I have been having an issue where when my laptop sleeps the keyboards and mouse pad don’t work, the external mouse zooms if I scroll, and every time I open anything it asked for admin permission.

 

[webworkings]

Have you tried rebooting (turning off and back on) the laptop rather than just putting it to sleep? Not all the time, but it is good to reboot it regularly.

 

[aloshi303]

Yeah I have I do every night but mid day I just let it sleep

 

[webworkings]

Have you tried starting it up in "Safe Mode" and the letting it sleep to see if it happens in there?

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.

 

[aloshi303]

Still didn’t work

 

[webworkings]

So the same thing happens in "Safe Mode"?