Asus 1025c lcd defect?

[going_meta]

When I jiggle or apply any sort of pressure to the frame supporting the lcd, a small ripple occurs in exactly one spot (top left). I'm not gripping it very hard either.

Is this a defect? Would it be worth returning? If the problem is minor, like this is, would ASUS care?

 

[smorizio]

When I jiggle or apply any sort of pressure to the frame supporting the lcd, a small ripple occurs in exactly one spot (top left). I'm not gripping it very hard either.

Is this a defect? Would it be worth returning? If the problem is minor, like this is, would ASUS care?

could be a lose data cable to the inverter/data board or a bad lcd if it under warranty get it fix now.

 

[cl-jeffrey]

Hello, My name is Jeffrey and I work for ASUS in the customer loyalty team. Are you touching the lcd panel or just the bezel. Seems that it could be a loose connection. If the unit is still under warranty with the store you purchased it from you should return it for another one. Yes we do care about our customers concerns.

 

[going_meta]

I'm not touching the lcd panel at all, just the frame, rim, or the part of the body which holds the lcd panel (whatever it's called).

Would it be possible to do this myself? This is the first time I've ordered a computer online (newegg). This might void the warranty, wouldn't it? I'll read up.

 

[cl-jeffrey]

Yes this will void your warranty. When did you purchase the netbook at newegg?

 

[going_meta]

Yes this will void your warranty. When did you purchase the netbook at newegg?

Ordered it last friday.

 

[cl-jeffrey]

Call newegg and tell them you have a defective unit and they will work with you to get that bad unit returned and have a new one ship to you.

 

[going_meta]

Thanks a lot! I'm pretty lucky to have run into you.

 

[cl-jeffrey]

I just started checking this thread on weekdays so if anyone has questions just forward them to me. Have a great weekend.

 

[going_meta]

Best answer selected by going_meta.