ASUS Battery charging issue

[McManii]

I believe after a windows update that my battery is no longer charging.

As soon as power is unplugged the lap top is dead.

To test if it was the battery I got a new battery to try and still had the same problem.

Any help would be appreciated

 

[lookerup]

system restore to the point before the problem didn't occur and turn off windows update to avoid the problem.

 

[markwp]

Rather than turn off updates, if a restore cures your issue, reinstall the updates one at a time until you find the one that causes the issue. Then restore to that point, hide the offending update, and continue to install updates. If another update causes issues, do the same thing. As many problems as windows has, I would rather find the bad update than completely ignore future updates. JMO

Mark