ASUS Battery not charging

Teh teh teh

Commendable
Aug 25, 2016
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0
1,510
Hi,

My Asus x550J cannot be charged. Once plugged in, the icon at the bottom tool indicates that it is charging, and the indication light is red. However, the charge remains at 0%, no matter how long I charged it.

It's not a new laptop, and the motherboard recently died so the Asus repair tech changed my motherboard for a new one. I'm not sure if the battery or the laptop is spoilt, could anyone help?

Much appreciated,
Teh