ASUS Battery not charging

Teh teh teh

Commendable
Aug 25, 2016
1
0
1,510
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Hi,

My Asus x550J cannot be charged. Once plugged in, the icon at the bottom tool indicates that it is charging, and the indication light is red. However, the charge remains at 0%, no matter how long I charged it.

It's not a new laptop, and the motherboard recently died so the Asus repair tech changed my motherboard for a new one. I'm not sure if the battery or the laptop is spoilt, could anyone help?

Much appreciated,
Teh
 
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