• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Solved! Asus battery wont charge, and cuts out after few minutes of direct power from charger

Status
Not open for further replies.
Dec 1, 2018
1
0
10
Hi Guys,

I have an Asus laptop that has decided to stop charging. As its a backup laptop, I decided not to worry too much about the battery not charging as long as the laptop works with direct charge. However, now it starts cutting off after a few minutes when on direct charge too.

From a laymans perspective I am thinking that maybe there laptop is requesting too much electric and as soon as it does this and the charger is not able to supply this power, it cuts out - although surely the power is being supplied directly so I am lost for fixes.

Can anyone point me in the right direction.

1) Is there a way I can reset the battery, as I am hoping its more of a hardware settings issue.

2) As a short term fix to 1), can some advise why laptop keeps cutting off on direct charge, and is there a quick fix please?

Btw, the laptop does show "plugged in charging" but battery remains on 0% charge.

I am tempted to remove the battery altogether, will that make a difference?

Thanks
Ad
 
Solution
Well, removing the battery may not help. Some devices will not work without a battery in.

You are likely either looking at a bad battery that needs to be replaced, a charger that is going bad and needs to be replaced, or both.
Well, removing the battery may not help. Some devices will not work without a battery in.

You are likely either looking at a bad battery that needs to be replaced, a charger that is going bad and needs to be replaced, or both.
 
Solution
Status
Not open for further replies.