Asus laptop keyboard issue with only 4 keys

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Josy__

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May 2, 2017
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Asus laptop keyboard won't type h, j, y, u. I think it's a motherboard problem, but asking in case it might not be.
 
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
 
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
 

robertovalente.net

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Sep 16, 2017
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I have the same problem. I have an ASUS F200MA, where just the F, V, H, J, and Z keys don't work on wake or boot. I do have a BIOS password, so I know the problem is not in the driver, even though the problem persists once logged into Windows 10. After a while, the keys start working and keep working for the session. I have unscrewed all the bottom screws, detached the two cables that go to the keyboard, cleaned them with SAF Cleaner and reset them, to no avail. The funny thing is that the keyboard works fine as long as is not "clipped" back. I mean that if I just set it back, WITHOUT pushing it down, it works fine, if I hold above the resting place, it works fine. The moment I clip it back in position, the keys stop working! Any ideas? Thank you in advance!
 
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