Asus Laptop with Turtle Beach X12 Combo Jack Issue

randomnoob55

Estimable
Aug 12, 2015
2
0
4,510
0
I recently purchased a new ASUS ROG GL551JW-DS71 and am having trouble getting my Turtle Beach X12s to work with it. The headset is fully functional.

I purchased a splitter/adapter to connect to the combo jack. I can hear everything just fine, but the mic is not getting picked up by the laptop.
I noticed this seems to be a common issue but I was not able to find a solution.

Under sounds and recording devices there is only the default microphone and the disabled stereo mix.

Any help would be appreciated, thanks!
 
I don't think you can use one of those adapters with a combo jack; the jack already supports both audio-in and audio-out devices, just not at the same time.

I could have it wrong, but my impression has been that these types of splitters/adapters are meant more for jacks that only support audio-out/playback.

This has been the crux with this combo jack design for awhile. The most common workaround I see is people purchasing a USB audio adapter, something along these lines: https://www.asus.com/Sound/Xonar_U3/

That has independent audio-out and audio/mic-in ports.
 
I don't think you can use one of those adapters with a combo jack; the jack already supports both audio-in and audio-out devices, just not at the same time.

I could have it wrong, but my impression has been that these types of splitters/adapters are meant more for jacks that only support audio-out/playback.

This has been the crux with this combo jack design for awhile. The most common workaround I see is people purchasing a USB audio adapter, something along these lines: https://www.asus.com/Sound/Xonar_U3/

That has independent audio-out and audio/mic-in ports.
 

randomnoob55

Estimable
Aug 12, 2015
2
0
4,510
0


So they combined both jacks, but didn't make it possible for both functionalities at the same time? Wonder who made that decision.....

That unfortunate because I don't have enough USB slots to accommodate
another one.

Thank you for the response
 
Thread starter Similar threads Forum Replies Date
anonymous12356 Laptop Tech Support 0
M Laptop Tech Support 0
H Laptop Tech Support 0
Gsagastume17 Laptop Tech Support 3
M Laptop Tech Support 1
MicroShadi Laptop Tech Support 1
Scar244 Laptop Tech Support 1
P Laptop Tech Support 0
HumanPerson12 Laptop Tech Support 0
E Laptop Tech Support 1
berypurda Laptop Tech Support 3
millimax Laptop Tech Support 11
C Laptop Tech Support 3
Icedkopee Laptop Tech Support 1
rayxmf Laptop Tech Support 3
ruslruslrusl1 Laptop Tech Support 3
V Laptop Tech Support 1
TheAlienJD Laptop Tech Support 1
T Laptop Tech Support 2
J Laptop Tech Support 1

ASK THE COMMUNITY