Asus N550JK screen problems

rockmanZXE

Commendable
May 28, 2016
3
0
1,510
0
I have an Asus N550JK. One day, the screen just stopped working. Everything else on the laptop comes on, except the screen. It remains pitch black, no glow or anything.

I tried reconnecting the LCD cable, taking out the battery and discharging the static in the laptop. I even tried replacing the screen altogether. The new screen does the same thing.

I can use the laptop if I plug it into the television through the HDMI port. I was also able to make out parts of the screen when I placed a flashlight behind it. So, the screen comes on, the backlight just isn't working.

I thought that issue would be fixed by replacing the screen, but it didn't help. I can't seem to find any replacement backlights or inverters for this particular model either. I'm running out of ideas.

Any help would be greatly appreciated. Thanks!
 

rockmanZXE

Commendable
May 28, 2016
3
0
1,510
0


Thanks for your reply! I looked in the same area as the pictures you posted, and I saw one component that had burned out.

Image of motherboard:


Image of removed component:


I'm going to try replacing it and see if that helps. I'll reply when I'm able to do the repair. Thanks again for your help!
 

rockmanZXE

Commendable
May 28, 2016
3
0
1,510
0


Thanks for the offer to help. It'll be a few days before I can get the part, but I'll be sure to update when I do. Here's hoping it works.

Update: Well, I got the part and put it on, but it's still not working. I'm not sure what went wrong. I may end up just sending it to Asus if I can't figure anything out.
 
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