Asus notebook nonworking

The Bright

Commendable
May 27, 2016
2
0
1,510
My Asus notebook (laptop) is stuck in this "Aptio Setup Utility" I can't seem to get out of it. I save and exit and it goes right back. I hold my power button and when it turns on I see the ASUS logo then it goes straight to the set up place. Any seggestions?
 
Hi,

It seems like a hardware problem already. Please do try these troubleshooting steps that may help.
- First is to do a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it gets stuck on the Aptio screen again shut it down then remove the HDD off the laptop.
- Turn it back on and see if it will get pass the Aptio screen without the HDD because if it does that means the HDD is faulty.
- But if the laptop will still be stuck on the same Aptio screen that means the problem is the motherboard.
- I would suggest opening the laptop and reset BIOS by removing the CMOS battery off the laptop for a second then put it back in.
- If it ill still not work then a repair is required.