Asus notebook stuck in reboot f9 screen!

Hevkemp

Commendable
Mar 13, 2016
2
0
1,510
0
Hi, I'm new to this and getting very frustrated with my asus notebook. It has windows 8 pre installed but I am stuck in the 'diagnosing your pc' and 'repairing your pc' loop.
I have accessed the reboot screen by hitting F9 when loading but I get stuck at the point. The notebook freezes after I select any of the 3 options in the reboot menu. I want to access the troubleshoot option so I can restore my notebook to factory settings. Please can someone help me, it's not old and I'm unable to use it :( thank you
 

Hevkemp

Commendable
Mar 13, 2016
2
0
1,510
0
Hi, thanks for your reply but I can't restore from disc as its a notebook, also I can't get windows to load so I am the video link you sent me is not a solution for me. My notebook won't load windows, it gets stuck diagnosing pc or repairing pc. I can access the blue options menu from f9 , but the troubleshooting button will not work.
 
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