Asus restart loop windows 10

Jennyj2

Estimable
Feb 1, 2016
1
0
4,510
0
I have a brand new Asus laptop, only a month old, that is stuck on a restart loop. The laptop will turn on, then immediately show a blue screen that says something went wrong, then it restarts. When it turns on again, it gives me a menu and offers to continue to windows 10 (doesn't work), turn it off (doesn't work either, just brings me back to the first restart screen). When I click troubleshoot it gives me a pretty large menu, but nothing helped. I tried to wipe my computer clean and it told me there was an error about 16% of the way through. I don't have a windows 10 or repair disk either. Can anyone help?? I've left it off overnight and it still came up to the blue restart screen when I turned it on. Nothing on the troubleshoot menu has been able to fix this :(
 

Debra_6

Commendable
Feb 16, 2016
10
0
1,560
0


 

Debra_6

Commendable
Feb 16, 2016
10
0
1,560
0


 
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