Asus Switch alpha 12 keyboard malfunction

Oct 7, 2018
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I have a virus in my laptop that deletes the files when i click on it and then continually asks if i want to delete it. I've also reformatted my laptop (Asus Switch Alpha 12) 3 times but then nothing is changing, the same thing happens again and again but on the third time it started deleting the words when using Microsoft word. Please help me I'm now desperate of what to do since i have a lot of papers due..
 

Saga Lout

Olde English
Moderator


I would use MalwareBytes from www.malwarebytes.com. The free version will do the job and you can uninstall it when it's done the job. Run the scan and see what it finds.

The keyboard issue is probably one of input language. When you say you formatted it, I hope you didn't really mean that because it would have wiped everything off the hard disk, including any malware.

 
Oct 7, 2018
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Hi Saga Lout! i have downloaded and scanned it using the malwarebytes and it didnt work. The files are still automatically getting deleted. Is another advice that you have?
 
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