Asus vivo book flip14 bug

Dec 16, 2018
1
0
10
0
Hi there
My Asus VivoBook Flip 14 has been having some bugging; it freezes when I charge it for the past few weeks. It seems like i cannot use the laptop while charging. If I charge while using it, it freezes and I have to switch it on. If i switch it on while it is charging it freezes again. So the only solution is to lock it, close it and charge and unplug before using it. I've had only for 8 or so months ago, but the McAfee antivirus has expired a month ago, could that be the reason why?
Can anyone help, please?
 

hang-the-9

Titan
Moderator
Should have nothing to do with the anti-virus software. Since it's in warranty, contact ASUS support. You don't want to be messing with a system in warranty and do something to make it worse or void the warranty.
 

ASK THE COMMUNITY