This laptop is about a year old. The "charging" light (green) is on when plugged in. It has an integrated battery, so I can't try pulling it to re-set. There does not appear to be a pin re-set anywhere and it is inconsistently working. I tried to power it up last night and got nothing. This morning, it fired right up and now this evening, it is not working again. I tried holding the power button down for 30 seconds while plugged in and then again when not plugged in. I am not tech savvy so I'm at a loss for next steps. Do you have any suggestions