Asus X55U - Laptop - Random Shutdowns?

Dustin Leversidge

Estimable
Sep 25, 2014
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4,510
My Asus X55U Laptop randomly turns off.
Not getting any Overheating or Error, its like a hard shutdown.
Sometimes it lasts for 30 minutes and then Turns Off.
Other times it lasts Hours.
What should I do to fix this Problem?
Please help!
May the Laptops PSU be Surgeing or Something?
I can provide other information if Requested.
 
To start with, what is the full model number of the unit, likely located on the case in the battery compartment under the battery or on the backside of the case, and what country are you in? Any chance this is being used on a different power grid than the model was designed for? Any power adapters being used to change the voltage to the type used by your device?

If not, then there is likely either an issue with the battery, charging cable, power jack, memory, motherboard or hard drive. Knowing the exact model would be helpful.