Bass In Turtle Beach X12 Crackles and A few other problems how can I fix it?!

Braydon gines

Feb 5, 2014
So I really like my new turtle beaches.
But I am getting very pissed I take hella good care of them; but While I was playing a game recently one day the MIC fell off, then 2 days later the Plastic on the Right Headphone decided it was going to break and now the bass is all crackly.

I tried to fix it but it did not work. I got this as a gift so it came in a different box and the receipt is gone I have had these for 11 Months now. I am not sure if I can return it to Turtle Beach or get some new ones.

What can I do?

P.S. I never let anyone use them and I keep it safe all the time.
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