Battery Won't Charge After Keyboard Replacement

Mar 30, 2018
1
0
10
0
Laptop is a Dell Inspiron 15R Special Edition (7520).

I bought a cheap replacement keyboard off Amazon. Plugged it in and keyboard works fine but my laptop cannot run unless plugged in. Battery stays at 7% and shuts down when unplugged. I get this error upon reboot. I looked online and many people suggest flashing BIOS. I'm wondering if there are any brilliant minds here that can persuade me otherwise. Using the inspiron flashing tool requires a charge of at least 10%. I tried force launching it through cmd prompt, but it still said I needed 10%. I found this link but I have not carried out the steps yet.

The original keyboard had 2 connection ports: one for input detection and another for keyboard LED. The new keyboard I bought only has the input port and no LED port. Is it possible that this is the cause of the issue, or should I proceed to flashing the BIOS?

Thank you!
 
Thread starter Similar threads Forum Replies Date
M Laptop Tech Support 0
emkayxo Laptop Tech Support 1
Komla Laptop Tech Support 3
N Laptop Tech Support 1
Ramon3 Laptop Tech Support 1
Ashar786 Laptop Tech Support 0
P Laptop Tech Support 1
superpeas Laptop Tech Support 2
N Laptop Tech Support 1
nerdyotter Laptop Tech Support 0
dietherdeyv Laptop Tech Support 0
Pasiya98 Laptop Tech Support 3
Y Laptop Tech Support 1
M Laptop Tech Support 1
B Laptop Tech Support 1
Pandofla Laptop Tech Support 3
M Laptop Tech Support 0
ChizDawg211 Laptop Tech Support 1
zulfanmr Laptop Tech Support 5
N Laptop Tech Support 5

ASK THE COMMUNITY