Solved! Black laptop screen

jacksonb

Prominent
Jul 3, 2017
1
0
510
0
Recently my HP Probook 450 G1's display has stopped working, it turns on as I can see the backlight but I am only able to see anything else through use of an external monitor. How can I fix this?
 
If it is only working on the external monitor, then it is likely either the cable that connects your display or the display itself are the problem. If you feel comfortable getting the parts and doing the work yourself, great. If not, then I would try a local tech.

NOTE: Now if your device is under warranty, then don't do anything yourself or have a local tech look at it. Contact the manufacturer instead.
 
If it is only working on the external monitor, then it is likely either the cable that connects your display or the display itself are the problem. If you feel comfortable getting the parts and doing the work yourself, great. If not, then I would try a local tech.

NOTE: Now if your device is under warranty, then don't do anything yourself or have a local tech look at it. Contact the manufacturer instead.
 
When you reach your desktop, do the Windows display settings show two monitors connected? (If so, try using your hotkeys or display settings to change the primary display to the built-in screen.)

Worst case would be what webworkings speculated about the screen or cable being faulty.
 
Thread starter Similar threads Forum Replies Date
Roy Ng zw Laptop Tech Support 0
Saif Haq Laptop Tech Support 0
Thanh Hai Nguyen Laptop Tech Support 4
Franznathan Laptop Tech Support 1
battlesqui_d Laptop Tech Support 1
ankvaria Laptop Tech Support 0
ftothn Laptop Tech Support 5
B Laptop Tech Support 0
Zubinm Laptop Tech Support 1
E Laptop Tech Support 0
J Laptop Tech Support 0
S Laptop Tech Support 0
MrChaks Laptop Tech Support 1
Bonehead74 Laptop Tech Support 1
T Laptop Tech Support 3
Amr.h Laptop Tech Support 3
M Laptop Tech Support 0
Rogers2019 Laptop Tech Support 1
sulphur88 Laptop Tech Support 1
MasterLewis Laptop Tech Support 1

ASK THE COMMUNITY