Blank screen after log in.

[kaykay123]

I have an Acer Aspire V5 and I was using my computer today when it told me it needed to update. So I let it shut down and update. After it was finish, I turned it back on and logged in. Th screen came up normal until this point. Now its all black. I'm not sure what is wrong with it. Any help would be appreciated.

 

[sponge689]

It is known that security suites can sometimes corrupt profiles, try rebooting into your pc in safe mode and make a new account. see if that works

 

[kaykay123]

It is known that security suites can sometimes corrupt profiles, try rebooting into your pc in safe mode and make a new account. see if that works

how do I get it to safemode?

 

[sponge689]

normally the f8 key on bootup

 

[geo1230]

And after the new user, what should we do? I have probably the same problem, that's why i'm asking.