BSOD upon clicking login on Paypal. CrashDump in comments.

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0
This issue only first arrived yesterday around 2pm. Prior to this issues occurrence I was logged into Paypal and buying something off Ebay. After clicking to make my purchase the browser (chrome) froze completely, so I force closed the browser after it didn't recover. The purchase continued fine, then I went to login into Paypal to confirm the order had gone through only once and that it was correctly posted this went fine the first time. Upon deciding to buy another item, I tried to re-login to Paypal, this is when the first BSOD occurred. I have been messing around trying to fix the issue for about 3hrs in total now and am now out of ideas, and can't find anything online already to fix my issue. I've made sure that my Ethernet adapters drivers where up to date, as well as Windows drivers. I have run in the CMD sfc /scannow and it found no issues. I have also just tried deleting all browser data for the past day.

 

The Paladin

Estimable
Herald
I see:
and according to: https://www.osr.com/blog/2017/02/17/unexpected-case-bugcheck-irql_unexpected_value-c8/ is a bug crash BSOD for no reason at all.. I know this doesn't help at this point, so I searched further
and found a number of relate BSOD related error, and almost all mention testing memory and upgrading BIOS on motherboards.
so I looked further and in your minidump, I see

which lead me to check MSI web site : https://www.msi.com/Motherboard/support/Z170A-GAMING-M5.html
and the web site shows numerous updates on the bios of this board since the version your running 1.A0 and the latest version: 7977v1E is dated 2017-05-16 (3 months old) with note on - Improved NVME device compatibility and - Improved memory compatibility problem.

I would start with that personally and see if the problem persists

alternatively:
- you could run memtestx86 from a thumb drive for over 4+ hours to ensure your ram doesn't have a defect
- you could use Internet explorer or MS Edge to confirm it is a browser issue or not.
- you could try to uninstall Java update and goto http://www.java.com and get a fresh new copy of the desktop Java update (should be 144 and make sure all other are removed from your system
-uninstall chrome and run a registry cleaner like auslogics free registry cleaner or CCleaner in tools/registry cleaner reboot then install chrome from a fresh copy from web site :https://www.google.com/chrome/browser/desktop/index.html

 

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0
CRASHDUMP


Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\080517-4781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Temp*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Temp*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 14393.1480.amd64fre.rs1_release.170706-2004
Machine Name:
Kernel base = 0xfffff803`c388c000 PsLoadedModuleList = 0xfffff803`c3b8b040
Debug session time: Sat Aug 5 04:24:31.867 2017 (UTC - 7:00)
System Uptime: 0 days 0:06:33.548
Loading Kernel Symbols
...............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
............
GetContextState failed, 0x8007001E
CS descriptor lookup failed
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get program counter
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C8, {0, 2, 0, 0}

GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
2: kd> !analyze -v
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get program counter
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_UNEXPECTED_VALUE (c8)
The processor's IRQL is not what it should be at this time. This is
usually caused by a lower level routine changing IRQL for some period
and not restoring IRQL at the end of that period (eg acquires spinlock
but doesn't release it).
if UniqueValue is 0 or 1
2 = APC->KernelRoutine
3 = APC
4 = APC->NormalRoutine
Arguments:
Arg1: 0000000000000000, (Current IRQL << 16) | (Expected IRQL << 8) | UniqueValue
Arg2: 0000000000000002
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.14393.1480 (rs1_release.170706-2004)

SYSTEM_MANUFACTURER: MSI

SYSTEM_PRODUCT_NAME: MS-7977

SYSTEM_SKU: Default string

SYSTEM_VERSION: 1.0

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 1.A0

BIOS_DATE: 07/22/2016

BASEBOARD_MANUFACTURER: MSI

BASEBOARD_PRODUCT: Z170A GAMING M5 (MS-7977)

BASEBOARD_VERSION: 1.0

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CPU_COUNT: 4

CPU_MHZ: db0

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 9E'00000000 (cache) 9E'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: ZEROED_STACK_0xC8

BUGCHECK_STR: 0xC8

PROCESS_NAME: IntelTechnologyAccessService.exe

CURRENT_IRQL: 2

ANALYSIS_SESSION_HOST: DESKTOP-1QIDBB8

ANALYSIS_SESSION_TIME: 08-05-2017 04:48:11.0346

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

STACK_TEXT:
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: ZEROED_STACK_0xC8

PRIMARY_PROBLEM_CLASS: ZEROED_STACK

FAILURE_BUCKET_ID: ZEROED_STACK_0xC8

TARGET_TIME: 2017-08-05T11:24:31.000Z

OSBUILD: 14393

OSSERVICEPACK: 1480

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-07-06 23:26:09

BUILDDATESTAMP_STR: 170706-2004

BUILDLAB_STR: rs1_release

BUILDOSVER_STR: 10.0.14393.1480

ANALYSIS_SESSION_ELAPSED_TIME: 5af2

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:zeroed_stack_0xc8

FAILURE_ID_HASH: {59a2e577-0f8b-cd9f-7f69-7564f6a09ed5}

Followup: MachineOwner
---------

GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
 

The Paladin

Estimable
Herald
I see:
and according to: https://www.osr.com/blog/2017/02/17/unexpected-case-bugcheck-irql_unexpected_value-c8/ is a bug crash BSOD for no reason at all.. I know this doesn't help at this point, so I searched further
and found a number of relate BSOD related error, and almost all mention testing memory and upgrading BIOS on motherboards.
so I looked further and in your minidump, I see

which lead me to check MSI web site : https://www.msi.com/Motherboard/support/Z170A-GAMING-M5.html
and the web site shows numerous updates on the bios of this board since the version your running 1.A0 and the latest version: 7977v1E is dated 2017-05-16 (3 months old) with note on - Improved NVME device compatibility and - Improved memory compatibility problem.

I would start with that personally and see if the problem persists

alternatively:
- you could run memtestx86 from a thumb drive for over 4+ hours to ensure your ram doesn't have a defect
- you could use Internet explorer or MS Edge to confirm it is a browser issue or not.
- you could try to uninstall Java update and goto http://www.java.com and get a fresh new copy of the desktop Java update (should be 144 and make sure all other are removed from your system
-uninstall chrome and run a registry cleaner like auslogics free registry cleaner or CCleaner in tools/registry cleaner reboot then install chrome from a fresh copy from web site :https://www.google.com/chrome/browser/desktop/index.html

 

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0


Sorry for the late response was on vacation with family. I appreciate the response, and to be honest I completely forgot about BIOS in general. I have updated the BIOS and uninstalled then reinstalled Java to V.144. I will run CCleaner again to check for registry errors, before I attempt to login in once more. I will try it in a different browser, I will update you to the results shortly. Unless there is a way to save bookmarks to my profile I really do not want to uninstall Chrome lol.
 

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0


I tried it in edge had no improvements, still BSOD. The only thing I haven't tried was a ram checker, so I'll do that tomorrow. I can post the newest CrashDump upon request. Thanks for the help.
 

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0


Ran memtest86 off a USB for 4Hrs per your recommendation. The program found zero errors in my computers memory.
 

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0


Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\081617-4312-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Temp*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Temp*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 14393.1593.amd64fre.rs1_release.170731-1934
Machine Name:
Kernel base = 0xfffff802`1ae88000 PsLoadedModuleList = 0xfffff802`1b186040
Debug session time: Wed Aug 16 00:11:49.067 2017 (UTC - 7:00)
System Uptime: 0 days 18:36:07.721
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
.....................
GetContextState failed, 0x8007001E
CS descriptor lookup failed
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get program counter
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C8, {0, 2, 0, 0}

GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
2: kd> !analyze -v
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get program counter
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_UNEXPECTED_VALUE (c8)
The processor's IRQL is not what it should be at this time. This is
usually caused by a lower level routine changing IRQL for some period
and not restoring IRQL at the end of that period (eg acquires spinlock
but doesn't release it).
if UniqueValue is 0 or 1
2 = APC->KernelRoutine
3 = APC
4 = APC->NormalRoutine
Arguments:
Arg1: 0000000000000000, (Current IRQL << 16) | (Expected IRQL << 8) | UniqueValue
Arg2: 0000000000000002
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.14393.1593 (rs1_release.170731-1934)

SYSTEM_MANUFACTURER: MSI

SYSTEM_PRODUCT_NAME: MS-7977

SYSTEM_SKU: Default string

SYSTEM_VERSION: 1.0

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 1.E0

BIOS_DATE: 05/15/2017

BASEBOARD_MANUFACTURER: MSI

BASEBOARD_PRODUCT: Z170A GAMING M5 (MS-7977)

BASEBOARD_VERSION: 1.0

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: 0

CPU_COUNT: 4

CPU_MHZ: db0

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: A6'00000000 (cache) A6'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: ZEROED_STACK_0xC8

BUGCHECK_STR: 0xC8

PROCESS_NAME: IntelTechnologyAccessService.exe

CURRENT_IRQL: 2

ANALYSIS_SESSION_HOST: DESKTOP-1QIDBB8

ANALYSIS_SESSION_TIME: 08-16-2017 03:56:15.0949

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

STACK_TEXT:
GetContextState failed, 0x8007001E
Unable to get current machine context, Win32 error 0n30


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: ZEROED_STACK_0xC8

PRIMARY_PROBLEM_CLASS: ZEROED_STACK

FAILURE_BUCKET_ID: ZEROED_STACK_0xC8

TARGET_TIME: 2017-08-16T07:11:49.000Z

OSBUILD: 14393

OSSERVICEPACK: 1593

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-08-01 11:29:18

BUILDDATESTAMP_STR: 170731-1934

BUILDLAB_STR: rs1_release

BUILDOSVER_STR: 10.0.14393.1593

ANALYSIS_SESSION_ELAPSED_TIME: 46f3

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:zeroed_stack_0xc8

FAILURE_ID_HASH: {59a2e577-0f8b-cd9f-7f69-7564f6a09ed5}

Followup: MachineOwner
---------

GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E
GetContextState failed, 0x8007001E

 

The Paladin

Estimable
Herald
Intel(R) Technology Access - Service serves to identidy your laptop if it is in tablet mode or clamshell mode
if your laptop is not with a touch screen I would Uninstall those two:

Intel(R) Technology Access - Service
Intel(R) Technology Access Legacy CsLoaderService
 

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0


I do not see these app/programs anywhere on my PC to uninstall.
 

BrandonLD

Honorable
Feb 16, 2013
31
0
10,580
0


Thanks for the help, it's not that big of an issue I guess. Just annoying, worth a try fixing though.
 

Liorel

Prominent
May 28, 2017
4
0
510
0
SHORT ANSWER: I was having this exact same problem, the "Intel(R) Technology Access" solution didn't work for me since I don't have any of those programs. For me it seems to have been Killer Network, which came as the driver for my MSI motherboard. I reinstalled that, and now it seems to work.

LONG ANSWER: In case you are getting that error and you have neither the Killer Network driver, or Intel(R) Technology Access, or if you try reinstalling both of those and it doesn't help, I found this as an option on a Reddit page, someone suggested this program to check what your BSOD is coming from:
http://www.nirsoft.net/utils/bluescreenview.zip

The program seems to be pretty useful, look for the "Caused by Driver" and Google that result to find the source of your problem. I'm in the middle of downloading that driver (for me it was my network adapter) and manually reinstalling it.

Here is the thread, a lot of people seemed to have found it useful:

https://www.reddit.com/r/Windows10/comments/3fg3lq/gett...

After going through a lot of work I was able to narrow it down to my network driver. I happen to have a PCIe WiFi adapter, though I've been using Ethernet, so I was able to unplug my Ethernet and confirm that the PayPal login page does work on WiFi. I uninstalled and reinstalled my Ethernet adapter, and now everything seems to be working.

Hope this helps.
 

Liorel

Prominent
May 28, 2017
4
0
510
0


Try reinstalling your Killer Network driver, if you have that installed. I didn't have the Intel(R) Technology Access driver, but this was the cause of it for me. I included more details on my fix below.

 
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