I don't know a lot about computers. My mom and stepdad wanted me to do a factory restore on their laptop. There's no 'repair your computer' option on the boot menu. I've Googled the hell out of it, and about every site basicly said that the preinstalled software to do the restore isn't there, and that I'd have to call Acer to get a copy of the boot disk, because it didn't come with one. My mom texted me and said that my aunt has an Acer also, but her boot disk is windows 7. Could I use her boot disk to do an upgrade to windows 7?