I have been working with support from ASUS, Verizon (WIFI hotspot provider) and the Geek Squad. Nobody can seem to fix it. So I did the System Restore last night...still cannot connect-yet other devices in my home can. The WIFI jetpack is working fine according the Verizon. Does anybody have a fix for me? My notebook is only a year old and is running Windows 10. Please...I'm starting to panic! Thanks!