Can't receive calls on Galaxy Sky

skyf

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Jul 18, 2005
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I have a Tracfone Galaxy Sky (which I think is a J3?). When a call comes in, a big green button flashes on the screen. When I hit the button, nothing happens: the call isn't received. I've tried hitting the button hard and softly. I've tried holding it down and holding it briefly. Nothing works.

What am I doing wrong?
 
It may not be your phone. Have you talked to your carrier/service provider?

Also, about the phone, have you checked the phones touch sensitivity in "Settings"? If the touch works for all other things, it is probably fine, but you can try updating it.
 
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