I just finished with Carbonite support about the issue of Carbonite Mirror Image not functioning on my new Surface Pro 4. I have used Carbonite for years with Mirror Image and had it installed on my previous Surface Pro 4. After extensive discussions and investigation of my issue, Carbonite admitted that Mirror Image will not function on Microsoft Surface computers. They said that while it may have been making a mirror backup on my previous Surface, that backup would not have restored had I needed it. I am very disappointed, and more than a little concerned that this issue is not advertised by Carbonite. It would have been worse had I thought that I had a mirror of my drive and then found out it couldn't be restored. While I still believe that Carbonite is an excellent product for most computers, Surface users should be aware that the Mirror Image function of the product will not work. Has anyone ever tried to restore their surface from their mirror image if the program said it actually had made one?
Thanks for the reply. I agree that testing a product must be tough and often times lacking. I was just surprised to find that it didn't work on something as common as a surface tablet. Thanks for writing.