Hi! An image of the problem is attached but if that didn't work view it here: https/imgur.com/a/PefWjup . Someone asked to borrow the laptop and somehow managed to do this? It's a huge problem because I desperately need it and the files on it for college work and I don't even think this is fixable. If anyone could let me know if it is fixable, and how much they think it would cost to get it fixed, that would be great. Thanks!